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Disaster Recovery Policy

25 min

Disaster Recovery Policy

When a cyber attack, hardware failure, or other digital disaster strikes, an organisation cannot afford to improvise. A disaster recovery policy is a formal document that sets out exactly how an organisation will respond to and recover from a serious disruption to its digital systems. It exists to minimise downtime, protect data, and ensure that everyone — from senior managers to front-line staff — knows precisely what to do and when.

A well-written disaster recovery policy covers five key areas.

Who is Responsible for What

A disaster recovery policy must clearly assign roles so that, when a crisis hits, nobody wastes time asking "what should I be doing right now?"

Specific individuals or teams are named for specific tasks — for example, the IT manager might be responsible for restoring servers, whilst the communications lead handles notifying customers. Without this clarity, two people might duplicate effort whilst a critical task goes untouched.

Think of it like a fire drill: everyone needs to know their exit, not just that exits exist.

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